HOW TO CONTACT THE MBTA

MBTA Transit Police: 617.222.1212

If you are experiencing an emergency and have somehow made it this far into our site, please dial 911 or the appropriate authorities or emergency services.

Comments, Questions, Complaints: 617.222.3200

You can also fill out the Customer Comment Form or tweet at the T (@mbta).

Systemic Issues

• Engage your State Senator or Representative and demand funding for transit service improvements.

• Attend a board meeting and express your ideas and concerns to the T leadership.

• Visit a monthly MBTA Rider Oversight Committee meeting and make a public comment.

• Follow MBTA projects and show up to public meetings.