good government

MBTA ROC Proposes Solution to Student Auto-Dependence and Late Night Service Costs

The MBTA Rider Oversight Committee released a report yesterday on the viability of using funds from a proposed student pass program with the region's innumerable universities to fund late night service. This follows months of research into other systems that have university transit pass programs in place and how those programs have succeeded phenomenally.

The MBTA ROC's proposed program would follow in the footsteps of the Chicago Transit Authority's (CTA) U-Pass program, where area colleges are given the opportunity to purchase unlimited-use transit passes for no less than 100% of their full-time student body. In exchange for a 100% buy-in, the MBTA would offer semester passes to participating Boston-area colleges at a mark-down greater than the current college student discount. The program would be mutually beneficial since the students would be granted free access to all MBTA subways, light-rail vehicles, and buses, while the MBTA would receive additional revenue from the increased pass sales (the CTA, for example, generated $25 million in revenue through their U-pass program last year). Furthermore, the MBTA would be required to use that additional revenue to provide overnight service, which would be a benefit to all MBTA riders.

The biggest and nearly insurmountable hurdle will be convincing these universities that paying into the program will be buying students real mobility. The Green Line and 57/A buses along the BU and BC corridors are hardly the paragon of transit reliability and speed.

Additionally, there are many private carriers either run by the universities or contracted on their behalf that already provide a level of mobility across campus. These services could instead be given to the MBTA as an extension of the relationship with the T, but that is not explored in the report and would likely be a venture very far down the road.

The $10 million would only go to operations of extended late night bus service since the T still needs to shut down rail service for maintenance, as has been covered by numerous press outlets, including the Metro and the impressive documentary that leads this post.

Even more damning is the logistics in incorporating multiple technologies and standards into the same RFID card. Chicago's new Ventra system uses pre-paid debit cards integrated into MasterCard's PayPass system, which will eventually evolve into MasterPass and is already compatible with a number of RFID smartphones. HID, which provides the contactless card systems used by most colleges for integrated student ID key cards for residence halls, is also working toward integration with smartphones, which leads us even further toward the possibility that phones will be the common denominator for contactless payment and security systems.

Phones are already a conveyance for currency in Africa and have been for years. For those without NFC/RFID-enabled phones, systems like Ventra still enable fare cards that work with the contactless system. Many transit agemcies are looking to replace their expensive and proprietary fare payment systems, including the MBTA. GM Scott has already voiced her interest in replacing the CharlieCard system and New York City has been working with numerous agencies to find consensus before they replace their nearly 20-year-old MetroCard system.

CharlieCard, less than 10 years old, was delayed, well over budget, and outdated by the time it was fully implemented. The MBTA's reaction to the MIT hack of the CharlieCard itself was a significant setback and current policy and tightness around the system is preventing its growth, as acknowledged by many within the T. Standardisation of the payment system is the only way forward and that may well mean our phones are the lowest common denominator.

MassDOT Takes Pretty Pictures as Green Line Extension Gets Underway

Work is finally underway for the much-awaited first phase of the Green Line extension north to Medford. Last December, MassDOT issued the first contracts to Barletta Heavy Division and followed that with the go-ahead to start construction on a set of demolitions and bridge widening projects that will, according to the MassDOT web site:

  • Reconstruct and widen the Harvard Street Rail Bridge in Medford
  • Widen the Medford Street Rail Bridge in Somerville
  • Demolish 21 Water Street in Cambridge in preparation for the construction of the new Lechmere Station under Phase 2/2A of the GLX project
  • Construct retaining walls and noise walls adjacent to the Harvard Street Rail Bridge
  • Relocate MBTA Commuter Rail tracks in the Harvard Street Rail Bridge area
  • Upgrade and replace existing storm drain system between Harvard Street and Granville Avenue

These projects will continue for 2 years until March of 2015. During that time, the state plans to maintain its transparency and documentation through photos. According to Joe Pesutauro of the MBTA:

With strong support from the Green Line extension team, DOT Communications staff has done a total of 53 separate posts with Green Line Extension meeting, outreach, and construction information since the MassDOT blog debuted 50 months ago. More than one [post] per month on average and more than on any other single MassDOT/MBTA project.

Each of those posts was accompanied with a Tweet and link on Twitter.  Each such item is now also posted on our more recent MassDOT Facebook page, including two FB posts within the past week- one on the upcoming meeting and one displaying one of the Flickr construction photos.  We have a Flickr set established to add future construction photos.  All this in addition to the separate efforts on T social media.

The biggest highlight is MassDOT's latest album on Flickr, which captures the construction and is a great visual progress update. MassDOT has been doing this for some time to show very occasional and infrequent updates on bridge construction for the Accelerated Bridge Program, but the MTA has been posting album after album of construction updates for even less time. MassDOT started in the summer 0f 2009 with 1,165 uploads while the MTA has uploaded over four times that in half the time, starting with its first post in March of 2011.

Granted, the MTA has at least one dedicated photographer, but it has roughly the same number of ongoing capital projects and maintenance needs as MassDOT and the MBTA combined. Suffice it to say, MassDOT's planning site is well-organised, but much of the information is either hidden deep within many clicks or in lengthy PDF documents; the closest thing to a dashboard is the 'Projects' tab on the main MassDOT page. The MBTA's project page is slightly better, but is a simple table that doesn't give indication of scope or size of projects, instead listing project statuses. Deeper in, there isn't much consistency to project documentation, impact, or even format.

Other agencies have varying levels of success with building project dashboards. The CTA has a presentable planning site that highlights major upcoming projects. BART's project site is incredibly accessible through its good design via simplicity. SFMTA's site is more text-heavy, but highlights major projects well, perhaps only by default because they have fewer but wider-scoped projects. Washington Metro also has a very text-heavy project page littered with links to PDFs, but many of these are studies and preliminary analysis for projects and are well-organised into major categories on a single page. WMATA even has a rider-oriented blog-style site called PlanItMetro for focused feedback and updated on various projects, similar to MassDOT's blog. The NYC MTA, which has far more ground to cover than most in gaining public trust, has the best capital projects board; the capital projects are organised by division, similar to the way our capital projects are presented, and outlined with a breakdown of estimated and actual cost and deadline with notes for any discrepancy.

The NYC MTA has a very detailed and easily navigable dashboard that more clearly gives interested stakeholders project status.

NYC's MTA arguably has bred a similar, if not deeper, strain of distrust as the MBTA and re-constituted MassDOT, which didn't exist until nearly four years ago. The MBTA/MassDOT need this kind of visibility and information accessibility. The T and MassDOT/former EOT have come a long way to show that they hold themselves accountable to its stakeholders outside of hour-long update meetings, regardless of whether the current people in leadership are responsible for the decades of actions that have bred the distrust in the agencies. A Flickr or Twitter feed or even Facebook page are more accessible than a physical meeting or even a PDF of the PowerPoint presentation from the meeting posted to the web.

The Green Line Extension does have a Facebook page, but as of this writing is not linked from the main project site, which suffers the same disjointed branding, presentation, and deep linking of information as many of MassDOTs other project pages. This capital project is the most promising in being a consistently transparent project through regular photo updates, but this consistency needs to be pushed across all projects and start well before any shovels hit the ground. This will be hard for the much maligned and beleaguered agencies, but both Secretary Davey and MBTA GM Scott deeply know and daily act on how important transparency is to public accountability and trust. While they're just getting started turning things around, many others in their field are leapfrogging past them and we can learn from those advances going forward.

Get ready for a whole lot of transportation

[youtube=http://www.youtube.com/watch?v=P2dtEzg8sZA&feature=player_embedded] Next Tuesday, 2 April 2013 is shaping up to be a reasonably big day for transportation in the Boston area. After working 6 months at 60-hours a week, I can get my feet wet again with transit issues.

Transportation Day at the State House

10:00am-1:00pm @ Massachuestts State House 

Cambridge-based LivableStreets is going to be hosting a series of talks on the steps of the State House and an opportunity to speak with regional legislators on providing better financial support for the very transportation system that provides vibrancy and value to our Commonwealth.

 

MBTA Public Meeting for the Government Center Rehab

6:00pm-7:30pm @ DeLeo Senior Center, 35 Harvard Street, Winthrop, MA

The MBTA is hosting its second public meeting to provide information about the upcoming major rehab of Government Center that will provide such significant improvements to the station's infrastructure that it will require complete closure for 2 years.

 

Cities in Motion 2 Releases

Cities in Motion 2 is the much awaited sequel to one of the most comprehensive and engaging city/business/transportation simulators made to date. Hotly anticipated features include larger map sizes, multi-player support, schedule management of transport vehicles, dedicated bus lanes, and a more responsive city that will grow based on how well your transport system facilitates movement of your city's people. Take a look at the preview above - if you pre-order on Steam before next Tuesday, you immediately gain access to the Modern Collection DLC, which includes modern vehicles of each transport mode.

MBTA Steps Up Its Game, Shares (In)Visible Results

This morning, the General Manager's twitter account pointed riders to an album of photos on Flickr covering the painting that happened at the Davis Square station this weekend. They also added a few photos of the continued work on the spot repairs they have been doing to the floating slabs along the Red Line, the primary project causing the ongoing weekend service outages of the Red Line north of Harvard.

Before Rich Davey was General Manager of the MBTA three years ago, photos of work on the T were few and far between. Months after I started tweeting about the MBTA (prompted by the phenomenal 2009 derailment of the Red Line, which I experienced personally on a train) and in May 2010, shortly after Davey took office, the MBTA created their twitter account to directly address customers in real time.

Davey was able to sporadically update riders with photos covering things like his visit to Korea earlier this year to tour construction of the first cars in the MBTA's new order of bi-level commuter rail cars.  This wasn't nearly enough to assure the public of the work that it does and was far less than what the MTA in neighbouring New York City has been doing with Flickr to cover weekend work.

It's good to see the MBTA has ramped up their own behind-the-scenes coverage of work, instead of having to be at the mercy of the press to cover their overnight and weekend work. This is photographic evidence to reassure the riders and general public that work is being done to the system, especially work that is invisible, but important, to riders. Now it's up to the press, blogosphere, and twitterverse to get the word out.

At the same time, does it really matter that there are photos of work if trains are still late and the MBTA is unable to affect perceivable changes to service quality? Most riders will see these photos and immediately ask, 'Why is my Orange Line train delayed?'