Orange Line

Media Statement: Summer '22 Service Cuts due to OCC Staffing Shortage

BOSTON, June 17, 2022 —  Today's announcement of service cuts for the Red, Orange, and Blue lines due to staffing shortages at the Operations Control Center is a painful example of how badly the MBTA has been failed by poor oversight and a lack of stable, dedicated funding. Contrary to the current narrative, the FTA’s directives are not about the age of the system. All of the identified issues are the result of a decades-long, bipartisan aversion to funding the T adequately. Billions of bond authorizations for capital projects have masked the need for more funding and stability for the T’s operating budget. The T has been in and out of a state of fiscal crisis for decades; this is not how one builds a reliable system free from safety concerns. 

For years the administration’s laudable focus on increasing capital spending has come at the expense of attention to day-to-day maintenance and safety needs. Earlier this year in a misguided decision, the T shifted hundreds of millions from the operating budget. The administration and legislature need to treat the employee shortage at the MBTA like an emergency, because it is one. We call on the T to promptly convene labor and workforce development partners, along with the FTA, to develop a comprehensive plan to staff up the MBTA. The administration and legislature should work with this team to provide them with the resources to give competitive salaries and streamline hiring.

This action would not pass an FTA equity analysis if it happened in a vacuum; this should be a wake-up call to a legislature that has made equity a priority. The burdens of this action will fall disproportionately on the most vulnerable people in our workforce, who cannot work remotely and depend on the T to get to work. This action also likely would not pass any environmental test, as it will very likely suppress ridership, increase VMT, emissions, and congestion. 

The irony of these cuts being announced as we await the joint House and Senate Climate bill should not be lost on anyone. The MBTA is one of the most important tools to help us reduce emissions from the transportation sector. The legislature must find a stable source of funding to address state of good repair and operating funding to ensure reliable, safe service. They should act decisively this year in the transportation bond bill and the budget.  

We await hearing the T’s plan to fast track new safety and operations hires and reverse these service cuts. We also await hearing the plans of legislative leaders to address the chronic funding shortfall issues, and set aside funding for the T to use as it responds to the FTA’s directives. We call on municipal, legislative, and business leaders to help the MBTA hire the staff it needs to run a modern, safe system that responds to our economic, environmental, and equity needs.  

For media inquiries, please e-mail media@transitmatters.org

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Crawling Along: Introducing the Slow Zone Tracker

Crawling Along: Introducing the Slow Zone Tracker

Tracking Slow Zones on the MBTA

Do you ever find yourself sitting on a subway car that is just crawling along? Maybe you’re running slightly late already. And maybe you start to wonder… “Surely it hasn’t always been this slow. Is it just my train? Has it been like this the whole week? Is it getting worse?”

The TransitMatters Labs team is happy to announce a new tool that answers these questions. Our new Slow Zone Tracker makes it easy to tell when trains are running consistently slower than usual.

Slow zones on a rail line usually pop up due to infrastructure problems such as poor track condition, signal failure, or power issues. For example, StreetsblogMASS recently reported that the Orange Line has been given a lower speed limit in some sections due to deteriorating track conditions. And in 2019, for instance, the Red Line was severely delayed after the June 11 derailment took the signal system offline.

Our line graph gives a high-level overview of these sorts of systemic slow downs—how much time is being lost compared to how fast the trains theoretically could run? Is it getting better or worse over time?

Switching to the segment view allows you to dig in deeper: which pairs of stops are seeing delays, and how bad are they?

Clicking on one of the bars will take you to the data-dashboard page where you can see the data itself. In most cases, it will look something like this:

Or like this:

In some cases, severity may vary over time. Our algorithm looks at dwell times in addition to travel times, since waiting longer than usual at a station also counts as a delay. 

Our algorithm isn’t perfect, of course. If you notice any issues or want to send any other feedback, let us know at labs@transitmatters.org.


FAQ:

What is this?

This is a tool to help find and track slow zones. That is, areas where trains have lower-than-usual speeds due to track conditions, signal issues, or other infrastructure problems.

How do we calculate this?

We look at the daily median travel time + dwell time for each segment along a route. Whenever that trip time is at least 10% slower than the baseline for 3 or more days in a row, it gets flagged as a slow zone. Currently, our baseline is the median value in our data, which goes back to 2016. It’s not a perfect system, but various algorithmic improvements are in the works.

Why did we build this?

There’s power in data, but it’s only useful when you can tell a story. Slow zones are a nice story to tell: they tie our observable results to a cause. With so much data available, it can be difficult to find the interesting bits. So we’ve built this tool to help us locate and track this type of issue (slow zones), and monitor the severity over time.

How can you use this?

Share it. Bring the data to public meetings. Pressure the T to do better, but also give them credit where it’s due.

What about the Green Line?

Due to variable traffic, much of the Green Line doesn’t have consistent enough trip times to measure. As for the main trunk and the D line? Coming “soon”.